Welcome to Burrtec Santa Clarita Residential Services
Effective July 1st, 2023, Burrtec Waste Industries will replace Waste Management as the service provider for residential garbage, recycling, and organic waste for The City of Santa Clarita.
Burrtec Santa Clarita Residental Programs and Resources
Click the titles below to learn more about each category.
Starting July 1st, 2023
Burrtec Waste Industries will become the new franchised, residential solid waste hauler for the City of Santa Clarita, replacing Waste Management. Burrtec was awarded the exclusive residential and commercial waste services contract after a competitive bid process in 2022.
New Food Waste Recycling Program California State Senate Bill (SB 1383)
California State Senate Bill 1383 and City ordinances require all households to participate in the food waste recycling program beginning July 1, 2023. Burrtec will deliver new food waste pails, with instructions, along with the new set of carts to simplify this process. Residents will be asked to divert any food waste destined for the garbage cart, as soon as they have received the carts and pail from Burrtec. Residents will do this by placing separately bagged food waste into the green organics cart, along with loose yard waste.
Service Day and Times
Current residential service days will not change, however, current service times may change.
Use the link below for the service collection schedule.
Carts will be delivered between July 1st and September 1st. Please continue using your current Waste Management carts as usual. Starting July 1st, residents may place bagged food waste in their green cart with loose green waste. Carts will be exchanged on your regular service day. An interactive map will be available identifying each resident of their delivery week.
On your cart exchange day, please place all of your empty and full carts at the curb. Burrtec trucks will empty the Waste Management carts; a separate truck will remove them, followed by an additional cart delivery truck (exact sequence may vary). New carts will come with instructions and a food waste pail.
(See the “New Burrtec Cart Delivery Schedule: Interactive Map” dropdown below for the link)
It may take up to nine weeks to receive your new carts and food waste pail, however, residents may place bagged food waste in their existing green waste cart after July 1st.
Cart Color Change
Burrtec’s cart colors comply with the requirements of Senate Bill 1383:
Garbage: Black (previously blue)
Recycling: Blue (previously gray with green lid)
Organics: Green (previously gray)
- Postcard with QR Code and Unique ID Number – Opportunity to select different cart sizes or request additional carts
- Welcome Packet including Programs and Services Information
- Billing Information including Auto Pay and Paperless Billing
HOAs, Mobile Homes and Customers without Green Waste Service
Burrtec will deliver a small 32-gallon cart with a food waste pail and instructions.
Each resident will receive a food waste pail and instructions. New green organics carts will be placed near existing garbage bins throughout the complex. Residents will be asked to divert any organics (food waste) currently being placed in the garbage bins by bagging them and placing them in the new green organic containers.
Start Service, Change Service, Cancel Service or Other Requests
Please note: Current Waste Management customers will automatically have a new Burrtec account set up for them. Billing information will be sent by mail. Customers with monthly or quarterly autopayments will need to set up a Burrtec autopay account. Look for autopay sign up information in your first billing statement from Burrtec. Click on link: https://www.evokepay.com/burrtec/login
Bulky Item Collection and Drop Off
It is illegal to dispose of garbage and bulky items, such as furniture, appliances and tires in front of a home, business, alleyway, or on the street.
Bulky Items are large items which do not fit in a regular collection container and require special handling due to their size but can be collected and transported without the assistance of special loading equipment (such as forklifts or cranes) and without violating vehicle load limits. It does not include abandoned automobiles and other vehicles, nor does it include items defined as Exempt Waste.
Acceptable Bulky Items:
Discarded white goods
Carpet cut in 4′ rolls
Mattresses (Must be wrapped in plastic)
Burrtec offers free scheduled collection of bulky items for City residents. Please schedule at least 48 hours prior to collection day. Residents are entitled to collection of three (3) large items or ten (10) 32-gallon bags up to four (4) times per calendar year. For subsequent collections in any calendar year, fees may apply.
Drop Off of Unlimited, Acceptable Bulky Items and E-Waste
- Location: 26000 Springbrook Avenue, Suite 101, Santa Clarita
- Residents must check in at the office first. Proof of residence and identification required.
- Monday through Friday from 8:00 a.m. to 5:00 p.m.
- The third Saturday of each month between 8:00 a.m. and 12:00 p.m
- No household hazardous waste (HHS) or construction and demolition debris will be accepted.
To schedule a Bulky Item pickup, or other services, please click the “Request Service” Button below.
Paint, Batteries, and Other Hazardous Waste
Many items commonly used in homes contain toxic chemicals that are harmful to the environment. These items are typically referred to as household hazardous waste (HHW). Proper use and disposal is critical to your safety and the health of the environment. View a list of common household items that qualify as HHW. For disposal information, please click on any of the categories listed below.
Disposal of Scrap Metal
Please visit www.earth911.org to find a recycling center near you to drop off your scrap metals or propane tanks
Home generated sharps, such as needles, syringes, and lancets shall be placed in a sharps container and removed from the regular waste stream to minimize exposure to workers and processors.
To ensure sharps are handled in an appropriate manner, Burrtec shall provide, upon request, the following to each single-family service recipient:
- One postage-paid mail-back sharps container per year at no additional cost
- Two postage-paid mail-back sharps containers per year at no additional cost
To request a mail-back sharps container, please call our office at 661-222-2249.
Home Compost Bins
To request a home compost bin, please click the “Request Services” button below.
Burrtec will distribute up to 500 home compost bins per calendar year, to residents who wish to compost organic waste at home. The compost bins are available upon request; while supplies last each year.
Senior / Low-Income Discount
This discount is available to any service account holder and/or head of household that occupies the service address, meets the requirements below, and demonstrates qualification through appropriate documentation.
- 60 years of age or older; or
- A person of low, lower, or extremely low income, and enrolled in a discounted utility program
Recycling All-Star Recognition
Become a “Recycling All-Star!”
Burrtec will provide annual recognition to participants meeting program standards. Randomly selected participants are eligible to receive recognition at a November City Council meeting.
The contest information and program winners are announced in the quarterly newsletters.
Click the titles below to learn more about each category.
Beginning July 1, 2023, Burrtec will be servicing all residential and commercial properties in the City.
New cart colors are required under state legislation and will provide consistency across the industry – these cart colors include black for garbage, blue for recycling and green for organics. Discounts will be available for senior citizens and reduced size garbage cart users upon request.
You can contact Burrtec Customer Service to modify your carts sizes (or change your service level if a Multi-Family or Business) at any time.
No, all old Waste Management carts and bins will be exchanged and replaced with new carts and bins from Burrtec.
No, your service day will remain the same, however, you may experience a new pick-up time.
Please place your carts out the night before your service day or no later than 6:00 a.m. on your service day. Place carts at the curb with the handles facing in. Avoid placing carts near objects that prevent collection such as vehicles, light poles, mailboxes, driveways, etc. Please do not block sidewalks. Do not overfill carts and be sure lids are securely closed. Do not place items on the ground next to carts or on top of the lid.
Yes, effective July 1, 2023 Burrtec will take bulky items for free at their local facility and will schedule a free curbside pick up if contacted at least 48 hours prior to next collection day. Residents are allowed four bulky item pick-ups per year, with up to three items per pick-up.
New services will include state-mandated organics recycling, carpet recycling, food waste pails, composting kits, extra cardboard collection, community document shredding events, move in and move-outmove-in service, and a local customer service center to effectively handle local calls currently located at 26000 Springbrook Avenue Suite 101, Santa Clarita CA 91350.
Temporary Containers for Projects and Cleanups
Burrtec offers temporary (7-day) large and small bin rentals for residential clean ups and special projects.
Click on the link below, or contact our customer service department today at 661-222-2249 to order!
Please click below to view Residential rates and services offered.
Rates are effective 7/1/2023 – 12/31/2024.
Please click below to view Multi-Family rates and services offered.
Rates are effective 7/1/2023 – 12/31/2024.
Please select the Burrtec Service that meets your needs and a Burrtec Representative will contact you to complete your order.
Learn About Burrtec
For over 65 years, Burrtec has consistently provided excellence in service and satisfaction with strong loyalty to the communities in which we serve.
Contact & Follow
26000 Springbrook Avenue Suite 101
Santa Clarita, CA 91350
New Year’s Day
When a holiday falls on a weekday, service will be delayed by one day.
Please reference your service area for possible exceptions.
There is no service interruption or delay when the holiday falls on a Saturday or Sunday
Portable restroom rental is not available in all areas. Please contact your local customer
service center for more information on portable restroom service.